An “ecommerce fulfillment” service is a third-party company that receives, process and delivers orders to the final customer. The definition can apply to many types of orders such as large Business to Business (B2B) to direct to consumer (D2C) orders. This article provides information on “ecommerce fulfillment” services on the market.
Receiving inventories from the manufacturer or supplier is the first step towards distributing the orders to the end customer. When you receive the inventory make sure you count each of the products to ensure that the actual number of products matches the number of items ordered from the supplier or manufacturer. Inspect the inventory to see if any item is damaged. Once you receive the inventory, you need to store them in the warehouse. Inventory storage is important to maximize the operation of e-commerce fulfillment.
The next step is order processing. The first step to process an order is to receive that order. Once the customer places an online order, the e-commerce seller has several ways to get that order to the fulfillment warehouse. There are a variety methods of packing orders. What works for one e-commerce seller may not work for another company. That is why an e-commerce company can decide to outsource the order fulfillment process. Prepare the order and move it to a shipping station to deliver it to the final customer. The shipping company will decide on the method and rate of delivering the goods to the final customer.
There are many advantages of an e-commerce fulfillment service. That is why you need to select the best order fulfillment service on the market today. The return process plays a big part in order fulfillment. The ability to handle this process is very important to the overall success of your business. The seller should have an external and internal return policy. The external policy should be highlighted on the seller’s website. It should make clear to the customer how and where to send the product. The internal policy should inform the staff how they will handle returns once they arrive at the warehouse. These are important things to consider in an e-commerce fulfillment service.
In conclusion, e-commerce fulfillment service is a third party company that receives, processes and deliver the orders to the end customer. It applies to many types of orders like business to business (B2B) and direct to consumer (D2C).